location / New York, New York
date posted / 02/09/2017
job description / Group Account Director, MRM//McCann

Core Duties/Responsibilities

Group Account Director

You are both the lead and the lifeline for our clients. No challenge is too hard nor too simple, you drive the business built on integrity and trust. Trust with our clients and trust with your team. You bring a point of view and pragmatism while driving innovation and creative excellence. In short, you are our partner in making our clients, and subsequently us, a success.



Leads and ensures the agency is delivering on necessary expectations. Manage the service expectations of the client through open and honest discussions between agency and client management. Builds and maintains a solid client relationship based on mutual trust and respect through the creation of a customized team. Partners with Creative, Strategy and Operations Leads to deliver work that is innovative, on strategy and within budget and timing parameters.




Responsible for profitable and incremental growth by adding new divisions or assignments.

•Manages the day to day senior clients

•Participates in monthly executive client creative reviews

•Ensures successful development and completion of the client engagement

•Maintains a superior relationship with all departments in the agency and understands the strategicgoals of the account and contributes to their communication to the agency team

•Ensures the agency is giving its highest quality, meeting client objectives and also leading thecategory

•Maintain stellar client performance reviews and manage team attrition

•Responsible for managing your direct report staff and junior account team, ensuring their continueddevelopment.


•Builds client business - Identifies short term and long term opportunities, business building as well aslearning

•Seeks out new assignments from client

•Develops in collaboration with finance and department heads yearly SOW

•Reports on account performance

•Identifies best and new practices, which drive efficiency and effectiveness of the agency to deliveragainst the clients objectives

•Develops new initiatives through thorough understanding of the client’s content area

•Aggressively pursues new ways to contribute to overall agency and client revenue and profitability




•12+ years of Agency experience, including 6+ years of management experience

•Excellent communication skills, including written, oral and presentation

•Must have demonstrable experience working on and leading digital programs including website development, content strategies, digital advertising programs, mobile, social, and metrics-based optimization.

•Foundational knowledge of integrated marketing solutions, including TV, print advertising, digital, sales collateral, direct mail, promotion, etc. This candidate will understand and be able to take a leadership role in developing integrated marketing solutions to address Client needs.

•Highly organized and creative problem solving skills


MRM//McCann is committed to being the most relevant, effective, indispensable marketing agency in the digital world. We employ the most innovative talent in the industry to meet each client's unique challenges with positive, measurable results. Our strategic, creative, and technological expertise - including deep experience with segmentation, targeting, and analytic tools and methodologies - deliver the most effective marketing programs and platforms in the world.

We love our diverse workplace! MRM//McCann strives to be a multicultural employer of choice in our industry and strongly supports equal employment opportunity. MRM//McCann is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national or ethnic origin, disability, marital status, veteran status or any other occupationally irrelevant criteria.


Required Skills/Knowledge/Experience