location / Birmingham, Michigan
date posted / 04/13/2017
job description / Manager, Performance and Analytics, MRM // McCann

Core Duties/Responsibilities

MRM//McCann is looking for a seasoned Performance & Analytics Manager to work with Business Intelligence, Account, Strategy, and Analytics team members to provide deep analysis and guidance on crucial business opportunities across multiple lanes of business. They draw upon their knowledge and experience in digital, CRM, and social analytics to deliver actionable insights from multi-channel data to inform optimization of marketing efforts.  In addition they will be responsible for selling, architecting, building, and delivering web analytic solutions for the CRM organization.  This leader must be highly analytical, detail-oriented, focused on finding innovative solutions for a variety of business challenges and have a passion for generating actionable business insights from data.

Required Skills/Knowledge/Experience

  • Support marketing optimization by delivering analysis and reporting on Site, CRM, and Social
  • Deliver insights and data-driven recommendations to tell a story to business partners to improve prospect conversion, customer engagement, or user experience
  • Experience driving the data strategy across multiple customer touch points
  • Drives changes within the team to improve process, insights, and visualization of cross channel analyses/reporting
  • Support and promote the use of analytics broadly within the company
  • Drives new approaches for analytical projects and future opportunities
  • Identifies opportunities to implement new processes, tools, techniques and analytical frameworks designed to better serve our customers and increase department operating efficiencies
  • Forges strong partnerships with Brand Management to develop strategic insights and helps formulate them into action plans that advance our client’s business analytic objectives
  • Directly manages a team of Associate through Senior Analysts and is responsible for their growth and development.
  • Ability to interact and sell in her/his ideas to senior level client personne

  • Bachelor’s degree required; post-graduate degree preferred
  • Leadership or management experience in digital marketing
  • Ability to drive a team working on multiple projects and clients simultaneously, while remaining focused in a fast paced, evolving environment
  • High sense of awareness with a focus on listening
  • Aptitude for new concepts, especially as they relate to technology and analytics
  • Demonstrated ability to appropriately delegate responsibility and authority as needed
  • 5+ years’ experience working in marketing
  • Extensive knowledge of at least one digital reporting suite such as Omniture Site Catalyst, Google Analytics, DoubleClick, or Pointroll preferred



MRM is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria.


If you require reasonable accommodation for any part of the application or hiring process, please submit your request through one of the following methods listed below:


  1. a) Dedicated Fax - 917-661-6310 
  2. b) Dedicated E-mail – mrmdethumanresources@mrmworldwide.com
  3. c) US Mail – 360 W. Maple Birmingham, MI 48009  
  4. d) Dedicated Phone – 248-203-8000