location / New York, New York
date posted / 09/20/2016
job description / New Business Group Coordinator, MRM//McCann

Core Duties/Responsibilities

About this role: As a member of the MRM//McCann Global Growth team, this role will report to the Business Development Director. This is a dynamic team with global brand requests for innovative solutions to some of today’s most complex marketing needs. The team member we are seeking must embody a strong desire for learning and an exceptional capability for maintaining vision and delivering excellence. 


Primary Partners:

        Growth Team Leads

        Strategic Growth Analyst

        New Business Leads, All Global Offices

        Pitch Leads


Secondary Partners:

        Project Managers

        Account Management pitch team members

        Global Finance Team

        Travel Manager McCann WorldGroup

        American Express Travel Desk



Support Global Growth Team Leads in all aspects of day-to-day activities:

·         Maintain and deliver Status Reports and content input

·         Maintain Global Growth Community assets: § Box.com

·         Contact Lists

·         Office information

·         Newsletters, logins

·         Budget information and status



Provide executive administration functions to Growth Team Leads o Scheduling, calendar invitations, and agenda management

·         Travel arrangements, changes, and logistics

·         Data entry, administration, and management of Expense Reports for Growth Team Leads

·         Maintain contact details for office leaders and new business staff across the global MRM network and the MWG network


Act as the initial rapid response coordinator on incoming new business inquiries, defining key statistics and information about inbound requests to the Growth Leads

Understand and coordinate the storage, retrieval, and ongoing management of “best of network” pitch and pitch response content:

  • Maintain constant alignment to the Growth Team’s content ingestion and content development, knowing “where it is, how to find it, or where it belongs” when needed


Maintain the knowledge base of the MRM Growth Team’s assets (libraries, content, Box.com structure, tagging/keywords, graphs, charts, decks, responses, videos and other supporting content as needed) to provide timely, informative, relevant content retrieval to the pitch teams as needed.


Operationally manage and coordinate content input to RFI/RFP responses

o Identify appropriate and relevant existing content

·         Triage and assess new content requirements

·         Maintain knowledge of “best of” pitch response content, and traffic/request input from SME’s as needed

·         Coordinate content from Growth Team members

·         From pitch-specific thinking perspective

Required Skills/Knowledge/Experience

Position Goals:

        Provide overall administration and coordination support to the Global Growth team, and to individual pitch teams as needed

        Help alleviate the “pain” for pitch teams retrieving specific content by having full awareness of what exists, where to find it, and how to get it to the parties that need it

        Elevate the practice of proactive content development, sorting, tagging, storage, and culling to maintain a “best of” library at all times

        Elevate the level of coordination/project management support made available to teams at large as a value-add from the Corporate Center

o Maintain vast knowledge of box.com assets and content

        Collect, organize, and codify best thinking from around the network to better inform future pitch efforts 


Job Requirements:

        Highly organized and not easily flustered

        Crossover ability between project management and administrative assistant functions

        Problem solving

        Able to be on-call 24 x 7 when needed

        Global perspective

        Data management knowledge – tagging, data structure, and search optimization

        General project management skills

        Strong written communication

        Strong verbal communication

        Strong work ethic & entrepreneurial initiative


At MRM, Relationship is our Middle name.


MRM//McCann is a leading customer relationship agency that leverages the power of creativity, the beauty of data, and the magic of technology to nurture, encourage and sustain strong relationships between brands and their customers – in turn, creating meaningful experiences for people, while driving business results.


We employ the most innovative talent in the industry to digitally drive the transformation of our clients’ businesses and provide creative solutions to help brands grow meaningful relationships with people.


Do you excel when working in a team? Are you fascinated by the endless possibilities that technology brings to marketing? Are you ready to transform our world?


If so, you will thrive in our culture based on the Important Things We Believe (I.T.W.B.s)

  1. Ideas power everything
  2. We’re Better Together
  3. We’ll figure it out
  4. Complexity can be managed
  5. It only counts if we deliver
  6. Technology is magic


We love our diverse workplace! MRM//McCann is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national or ethnic origin, disability, marital status, veteran status or any other occupationally irrelevant criteria.