location / Toronto, Ontario
date posted / 09/06/2017
job description / Content Author (Digital Content Editor), MRM//McCann (Toronto)

Core Duties/Responsibilities



McCann Canada was one of the first agencies in Canada to provide digital marketing services. Today it’s one of the most robust. The MRM//McCann team offers digital and social services including, CX & UX strategy, platform development, mobile solutions, content creation, e-commerce, analytics...the list goes on. Our full-service social marketing team weaves together conversations, communities and content to build bonds between brands and the people who engage with them.


Position Summary

Be part of an amazing team!  We are hiring 2-3 Content Authors (Digital Content Editors) on contract with possibility of long term contract / full time opportunity.

The Content Author – as part of the Digital Production and Technology team - updates, modifies and maintains content within a Content Management System (CMS). The role will utilize your basic understanding of HTML and CSS to better understand customized templates built within CMS.

Ideal candidate will have some experience with enterprise-level CMS (ex: Sitefinity, Sitecore, or Adobe CQ) and JIRA ticketing management. Digital Agency experience will be considered an asset.

Please note that this is not a marketing / content writing / content design related role.


  • Support web content delivery planning with the Project Management Team
  • Collaborate with project resources across other departments to ensure images, text and layouts are aligned with client expectations
  • Receive and maintain status of required web content
  • Upload images to digital asset manager
  • Verify web content in a pre-production and production environments
  • Troubleshoot and problem-solve within the CMS to determine how to structure information logically
  • Communicate status regarding the completion of loaded web content and outstanding web content to be delivered
  • Maintain and update internal wiki with project and content-related documentation
  • Understand and adhere to technical best practices and guidelines for content authoring
  • Ensure the highest quality of client work

Required Skills/Knowledge/Experience

  • Minimum 1 year of professional work experience
  • Experience with enterprise-level CMS (ex: Sitefinity, Sitecore, Adobe CQ)
  • Basic understanding of HTML and CSS
  • Exceptional attention to detail
  • Experience with JIRA / other task management / ticketing system
  • Experience working with Photoshop
  • Proficiency with Microsoft Office suite
  • Ability to learn quickly, work in a fast-paced environment, and adapt to changing timelines
  • Ability to work both in a collaborative team environment as well as independently with minimal supervision
  • Creative thinking skills
  • Ability to follow direction and adhere to processes
  • Willingness to make suggestions for process and workflow improvements
  • Agency experience considered an asset
  • Interest in the automotive industry considered an asset



If you are a qualified, Contract Content Author, we would love to hear from you. McCann Canada offers amazing opportunities, great compensation packages with excellent benefits and employee perks program. We truly appreciate everyone’s interest but only those selected for an interview will be contacted. We offer a competitive compensation package with enviable benefits and an extensive employee perks program.


Accommodation is available for applicants with disabilities. Should you be contacted by McCann Canada, please advise if you require accommodation.