The primary responsibility of the Resource Manager is to manage resourcing for all potential and assigned projects. This position requires that the individual be the liaison between Project Management and Department Heads (Account, Creative, Technology, Strategy, Studio, UX, New Business) as it relates to resourcing across all work. The Resource Manager also works directly with Talent Acquisition and HR to facilitate appropriate staffing on projects across the agency based on aggregate understanding of the project requirements. The Resource Manager must also ensure that project resourcing is managed in order to assure timely delivery and must communicate to appropriate project managers resourcing issues that may impact scheduled deadlines. It is also required that this position enforces agency process by utilizing and requesting that all departments use proper procedures etc when requesting resources.
The ideal candidate must have a Bachelor's Degree and solid experience in relationship management, resource management, and program coordination, preferably in a design firm, agency, or consulting environment. Must have demonstrated the ability to understand project functions, associated skill sets, requirements and work flow. Highly polished collaboration, influence, persuasion, and conflict management skills are a must, along with exceptional verbal/written communication skills. Should be an excellent meeting facilitator. Must be detail-oriented and organized with strong project management and multi-tasking skills, demonstrated in a calm fashion in a hectic cross-office environment. She/he will have experience with technology and systems to support efficient resource allocation.
At MRM, Relationship is our Middle name.
MRM//McCann is a leading customer relationship agency that leverages the power of creativity, the beauty of data, and the magic of technology to nurture, encourage and sustain strong relationships between brands and their customers – in turn, creating meaningful experiences for people, while driving business results.
We employ the most innovative talent in the industry to digitally drive the transformation of our clients’ businesses and provide creative solutions to help brands grow meaningful relationships with people.
Do you excel when working in a team? Are you fascinated by the endless possibilities that technology brings to marketing? Are you ready to transform our world?
If so, you will thrive in our culture based on the Important Things We Believe (I.T.W.B.s)
We love our diverse workplace! MRM//McCann is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national or ethnic origin, disability, marital status, veteran status or any other occupationally irrelevant criteria.